Order Tracking

For qualifying Australian deliveries your tracking number will be allocated and sent to you via email. Australian orders will receive an AusPost tracking number within 1-2 business days which will look like ‘TMPxxxxxxxxxxxxxxxxxxxxxx’. To see if your order qualifies for tracking please refer to our Shipping information page.

All international orders automatically qualify for tracking and you will receive a tracking number within 1-2 business days that looks like ‘LxxxxxxxxAU’. 

Once you have your tracking number, you can track your parcel via the AusPost website here.

If you haven’t received your Shipping Notification email with your tracking number in it, please first check your Spam folder as they often arrive there.

To See an Order Summary including your Tracking Number

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.