SHIPPING AND DELIVERY
DELIVERY WITHIN AUSTRALIA
All domestic Australian orders ship from Sydney, Australia via Australia Post.
Orders made before 12 noon Sydney time will be shipped same day.
Tracking is provided for all Australian domestic orders however on Free shipping promotion days, tracking is only provided for orders $30 AUD and over. Please allow up to one business day for a tracking number to be issued when applicable. Keep an eye out for our FREE Standard Shipping promotions which we run from time to time but hurry as they don’t usually last long!
|Shipping Cost||Delivery Location||Est. Shipping Time|
|$5.95 AUD||NSW||2-4 business days|
|$5.95 AUD||Other States||3-5 business days|
|$12.90 AUD||AusPost Express Mail within Australia||next business day for most areas|
We ship internationally to the United States, Canada, UK and New Zealand.
Orders will be packed and shipped from Sydney, Australia within 1-2 business days. We always provide tracking on international orders!
Shipping time varies by location and below are our estimated average shipping times (not including 1-2 business days for processing).
|Shipping Cost||Country||Type||Shipping Time|
|$25 AUD||U.S. or Canada||Standard||5-12 business days|
|$40 AUD||U.S. or Canada||Express||3-8 business days|
|$30 AUD||UK||Standard||10-18 business days|
|$45 AUD||UK||Express||7-14 business days|
|$20 AUD||New Zealand||Standard||5-10 business days|
|$35 AUD||New Zealand||Express||3-7 business days|
*From time to time delivery will vary slightly to the above estimates if, for example, the delivery address is a remote area or if there is a delay during customs processing or due to Covid-19 restrictions.
If your order qualifies, you will receive an email with a tracking number once your order is shipped. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping. Once you have received your tracking code it can take up to 2 days for tracking systems to show your order.
If you have any other questions, please contact us and we will do our best to help you out.